Best-in-Class: ProCharger’s Superior Service & Support

ProCharger Customer Service & Technical Support: A Commitment to Excellence

At ProCharger, we don’t just deliver world-class superchargers—we back them up with industry-leading customer and technical support. Whether you’re seeking assistance before making a purchase, or need help with installation or troubleshooting, we are here to ensure your experience is nothing short of exceptional.

Easy, Quick Access to Service & Support

We believe that great customer service is one of the most important features a product can offer, which is why we answer your phone calls and emails. Whatever your favorite communication channels, ProCharger is ready to give you the support you need, when you need it – phone, email, or online inquiries. We even send our technical experts to events, like LS Fest and Lights Out, to answer your questions in-person. Whether it’s a simple question or a more detailed technical issue, our team is committed to delivering answers fast, so you can get back to doing what you love.

Phone – (913) 338-2886
Mon – Fri 8am – 5:30pm CST
Sales Email – [email protected]
Tech Email – [email protected]

• Phone, Email, Online Inquiries: Reach out via your preferred method and get connected with our team of experts quickly.
• See Us In-Person at Events: The same ProCharger staff members answering the phones are also at major events around the country. Be sure to stop by and ask your questions if you see the ProCharger display.
• Questions Routed Appropriately: From troubleshooting to general inquiries, your call will be routed to the most knowledgeable expert on our staff for that specific question. Our response times are unmatched, ensuring you’re never left waiting when you need help the most.
• Helpful Advice, Quickly: We focus on getting you the right answer, fast. No bouncing between departments—just expert advice when you need it so you can stay focused on what matters most—your build.

In-House Product Experts

At ProCharger, our customer service and technical support teams consist of in-house product experts who know our superchargers inside and out. These aren’t outsources agents—they are gearheads with hands-on experience, dedicated to helping you with every aspect of your ProCharger system.

• True Expertise: Not only do our technical support staff have easy access to our engineers and production staff, they also have passion projects of their own that enhance their vehicle expertise. These in-house experts can guide you through every step of the process, tailored to your vehicle.
• Hands-On Knowledge: Our team is made up of specialists who spend a portion of their week installing ProCharger kits in all kinds of vehicles. They understand every detail of your ProCharger kit, ensuring you receive accurate, helpful advice.

Vertically-Integrated for Superior Support; Made in the USA

ProCharger is proud to be an American-made, vertically-integrated company, meaning that everything from design to manufacturing is done in-house at our headquarter campus in Kansas City. This integration allows us to provide a level of technical service and customer support that is unparalleled in the industry. Our support team has direct access to the engineers, designers, and manufacturers who craft each ProCharger product, ensuring fast and precise solutions to any question or issue.

• Seamless Collaboration: Our customer support team works closely with our engineering and production teams, allowing for quick answers and deep product knowledge.
• Quality Control at Every Step: Since every part of the process happens under one roof, we’re able to maintain the highest level of quality and deliver superior service.

Warranty and Return Policy: Confidence in Every Purchase

At ProCharger, we stand behind the quality and performance of our products with comprehensive warranties and a customer-friendly return policy. Every ProCharger supercharger system comes with a solid warranty, giving you peace of mind when you invest in high-performance upgrades. Should you need to return or exchange a product, our hassle-free return process ensures that your experience remains smooth and straightforward.

Customer Satisfaction Is Our Priority

Your satisfaction is our number one goal. We are committed to ensuring every customer feels confident and supported from the moment they first contact us to long after their ProCharger system is installed. From pre-purchase guidance to post-installation troubleshooting, we stand behind our products with the promise of exceptional service.

• Long-Term Support: We track the provenance of every blower we sell. After your purchase, even if you purchase in the secondary market, our team is always here to provide ongoing assistance, ensuring that your ProCharger system continues to perform at its best.
• A Customer-First Approach: We treat every interaction with a focus on delivering the best possible experience. Your success is our success.
• From Website to Paper Catalogs: Our website contains most of the product details you want. We also offer complimentary paper flyers and catalogs for those of you interested in learning more about our products in a more traditional manner.

Contact Us Today!

Have questions or need assistance? Our team of in-house product experts is ready to help. Contact us today for fast, reliable support and see why ProCharger is the leader in customer and technical service.

Contact our technical experts or find a nearby dealer for expert assistance.

Phone – (913) 338-2886
Mon – Fri 8am – 5:30pm CST
Sales Email – [email protected]
Tech Email – [email protected]